Англи хэлний хичээл

BE=Employee, C=Client

Fill out this table by asking bank employees about their financial products.

BE: Please have a seat. How can I help you today?

C: Well, I’m interested in taking out a mortgage, but I would like some information first.

BE: I’d be happy to answer any questions you have. What would you like to know?

C: Well for starters, what kind of mortgages do you offer?

BE: We have a variable rate mortgage and a fixed rate mortgage.

C: Could you explain the difference please?

BE:  Sure. (Explains Different Mortgages).

BE: Do you have any questions regarding what I just told you?

C: No. I’d like to apply for the fixed rate mortgage.

BE: Ok. I’ll need to set up a bank profile first. So I’ll need to ask you some questions about your personal finances? Can you spell your name for me?

(Bank employee starts a credit evaluation and asks questions about the client’s personal finances).

Accounts

Product 1: _____________

Product 2: _____________

Product 1: ______________

Product 2: ______________

Product 1: ______________

Product 2: ______________

Product 1: ______________

Product 2: ______________